Transforming Businesses With AI Automation

    Customised AI Solutions Tailored for Your Business Success.

    Our Services

    We focus on a "Strategy First Business" approach, using the latest AI technology to improve how businesses communicate. We offer custom consulting and innovative software solutions to help transform customer interactions and streamline operations. Our strategy is designed to make sure your digital transformation aligns with your goals and delivers real results.

    The Luminarie Tailored Solution

    Every business is unique, so we offer custom AI solutions that match your specific needs. Our tailored approach uses the latest technology to redefine the way your business communicates with your customers and internal team members. Boost efficiency and engagement in your communications.

    • Tailored AI Solutions & Strategy
    • Customised for Your Success
    • Advanced Technology, Tangible Results
    • Boost Efficiency and Engagement in Your Communications

    Monthly Managed Services

    After setting up your custom AI solution, we continue to support you with ongoing management. Our team handles maintenance and updates, ensuring everything runs smoothly so you can focus on growing your business.

    • Tailored Strategy Customised for You Business
    • Continuous Refining & Optimisation
    • Ongoing Support & Fostering Growth

    Revolutionize Customer Communication:

    Elevate Your Business with Customised AI Solutions

    Conversation AI

    Boost your customer service with AI that handles chats on your website, social media, and SMS. Our smart bots can answer questions and even book appointments in your calendar automatically. Get round-the-clock support without any extra effort.

    Reputation AI

    Protect your online reputation with AI that encourages good reviews and quickly responds to feedback. This helps keep customers happy and improves your search rankings, giving you an edge over competitors.


    Social Media AI

    Stay active on social media without doing it all manually. Our AI responds to questions and keeps your audience engaged, making it easy to interact with customers and grow your brand.

    Team Training AI

    Simplify training and onboarding new employees with AI that handles HR tasks. Train once, and our AI can repeat the process, saving you time and ensuring consistency across your team.

    Workflow Automation AI

    Make your business more efficient with Workflow AI. It automates complex tasks and offers insights tailored to your needs, helping you streamline operations and boost productivity.

    Content AI

    Create content effortlessly with Content AI. From social media posts to blogs, it crafts messages that suit your brand and connect with your audience, helping you communicate effectively across platforms.

    Use Cases

    E-commerce Retail

    ⚫ Use Case: Personal Shopping Assistant Bot

    ⚫ Description: An AI chatbot acts as a personal shopping assistant for customers, providing product recommendations, answering queries about product availability, and assisting with the checkout process. It uses Conversation AI to understand and respond to customer needs, leading to increased sales and customer satisfaction.

    Healthcare

    ⚫ Use Case: Appointment Scheduling and Reminders

    ⚫ Description: A healthcare provider uses ChatABS to implement an AI bot that schedules appointments, sends reminders, and provides pre-visit instructions to patients via SMS or a website chat interface, streamlining operations and improving patient engagement.

    Hospitality

    ⚫ Use Case: AI-Driven Booking and Concierge Services

    ⚫ Description: A hotel chain integrates ChatABS’s AI to manage bookings, answer guest inquiries, and offer concierge services like restaurant recommendations or scheduling tours, elevating the guest experience while optimising staff workflows.

    Law Firms / Lawyers

    ⚫ Use Case: Client Engagement and Case Inquiry Management

    ⚫ Description: Law firms leverage ChatABS’s Conversation AI to provide prospective and current clients with 24/7 access to legal assistance and inquiry management. This AI-driven solution can guide users through initial consultations, schedule appointments, and even offer basic legal advice on common inquiries, all while maintaining client confidentiality and compliance with legal standards. Additionally, Reputation AI monitors and manages the firm's online reviews, ensuring the firm maintains a positive and professional online presence. This dual approach not only enhances client service but also streamlines the intake process, allowing lawyers to focus on their cases with the assurance that their digital engagement and reputation are in expert hands.

    HR & Recruitment

    ⚫ Use Case: AI-Driven Recruitment and Onboarding

    ⚫ Description: An organisation employs ChatABS to facilitate the recruitment process, using AI to sift through applications, schedule interviews, and answer candidate queries. Post-hire, the Workflow AI and Team AI streamline the onboarding process, training new employees efficiently.

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