Luminarie Digital
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AI-powered growth systems for service businesses

Every enquiry answered. Every quote followed up. Every dollar tracked.

We run your campaigns, answer your enquiries in minutes, chase every quote and show you which campaigns turn into paying customers.

Book a Strategy Call See how it works
New enquiry from Meta lead form Answered in 48 seconds

Hi, I just filled in your form on Facebook. Can I get a quote?

Thanks Sarah, happy to help. Which suburb are you in, and is this for your home or a business?

Ryde, it’s for our home.

Great. Stephen can visit for a measure and quote on Tuesday at 10 am or Thursday at 2 pm. Which suits?

Tuesday works. Also, I’ve had another quote, can you do it for less?

Tuesday 10 am is booked. You’ll get a confirmation text now and a reminder the day before. Stephen will call you about pricing in the morning.

Price question handed to Stephen with the full conversation
Revenue tracking Example month

Meta: Spring offerEvery enquiry followed from source to won job

  1. Enquiries42
  2. Contacted41
  3. Booked19
  4. Quoted15
  5. Won7
Cost per customer, not cost per lead $214

You are not short of leads. You are losing them.

  • Slow replies

    An enquiry waits hours for a response. By then they have called someone else.

  • Quotes go quiet

    The team gets busy. The quote sits there. Nobody chases it.

  • No idea what is working

    Your reports show clicks and leads. They do not show which campaigns produced the jobs.

What we build

One system, from first enquiry to paid job

  1. Enquiry
  2. AI reply
  3. Booking
  4. Quote
  5. Follow-up
  6. Customer
  7. Report

  • Generate

    Paid campaigns and landing pages built to bring in the right enquiries, not just more of them.

  • Respond and book

    AI replies within minutes, asks your qualifying questions and books the appointment. Anything unusual goes to a person.

  • Follow up

    Automatic chasing of quiet leads, open quotes, no-shows and past customers.

  • Track

    Every enquiry is followed through to contacted, booked, quoted and won. You see cost per customer, not cost per lead.

Live in three weeks

  1. Diagnose

    We find where enquiries are being lost. Usually takes an hour.

  2. Build

    We set up the campaigns, CRM, AI replies, booking and follow-up. Your handover rules go in first.

  3. Launch

    We test it, train your team and hand over a written process.

  4. Improve

    Every month we review bookings, quotes and won revenue and adjust.

Start with a 45-minute Strategy Call

You leave knowing where your enquiries are going and what it is costing you.

Book a Strategy Call

We measure customers, not clicks

  • EnquiriesEvery lead, tagged to the campaign that produced it.
  • Contact rateHow many enquiries received a reply, and how quickly.
  • Bookings and quotesAppointments made and quotes sent, with the ones still waiting on a follow-up.
  • Customers wonJobs won and the revenue behind them, traced back to the source.
Case study

Sydney home-improvement business

$227to win a job, all-in, including our fee and ad spend
5xreturn on investment
  • Enquiries answered in under five minutes, day or night
  • Cost per enquiry down from $30 to $4
  • Jobs are attributed to campaigns we ran

Practical AI, built around how you already work

  • We build it and run it

    No software for you to figure out. We set it up, run it and improve it monthly.

  • A person is always one step away

    AI handles the routine. Anything unusual, sensitive or high-value goes to your team.

  • Your data is yours

    Every contact, conversation and result is exportable at any time.

  • Australian owned

    Direct access to the people running your account.

Who we work with

Best suited to service businesses that

  • Receive regular enquiries, calls or quote requests: home improvement, trades, clinics and professional services
  • Need an appointment, consultation or quote before a sale
  • Have the capacity to take on more work
  • Want to see the path from first enquiry to final revenue

Common questions

What if the AI cannot handle something?

It passes the conversation to your team. You decide the rules before we go live: price negotiation, complaints, anything unusual.

Do we have to change systems?

The system runs on our platform as part of the engagement. Your data is yours and exportable at any time. If you already run a CRM you want to keep, we discuss it on the call.

How long until it is live?

Typically two to three weeks from kickoff to launch, with campaigns and follow-up running together.

What does it cost?

A one-off build plus a monthly management fee, scoped to your lead volume and sales process. Advertising spend sits outside the fee. We go through numbers on the call.

Where are you based?

We are based in Sydney and work with businesses across Australia.

Find out where your next customers are being lost

45 minutes. We look at how enquiries come in, how they are followed up and whether you can trace them to revenue.

Book a Strategy Call
Book a Strategy Call